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Author Topic: Phone Start-up Failed. Contact The Retailer.  (Read 11910 times)
reddevil
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« on: March 05, 2011, 04:11:19 PM »
my n8 dont start, only get this message Phone Start-up Failed. Contact The Retailer., some help??
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Hayder
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« Reply #1 on: August 22, 2011, 11:40:40 PM »
Quote from: reddevil on March 05, 2011, 04:11:19 PM
my n8 dont start, only get this message Phone Start-up Failed. Contact The Retailer., some help??


me too!!!!!!!!!!!!!  What to do???! it happened after I restored my backup "files" only, from memory card after software update to Symbian Anna OS v22

any ideas plz..   thanks in advance..
« Last Edit: August 22, 2011, 11:54:27 PM by Hayder » Logged
ssrki
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« Reply #2 on: August 23, 2011, 04:51:53 PM »
hard reset and then everything from begining
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ssrki
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« Reply #3 on: August 25, 2011, 02:14:15 AM »
it's hapened to me to, twice in one day. I did hard reset, now hope that will not happened again. what is the problem, what is the reason for that? Somebody with answer?
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capscom0227
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« Reply #4 on: August 26, 2011, 01:08:55 AM »
If you have a memory card inserted in the phone, remove it first before you restart the phone. The memory card may be corrupted.
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JoseTorres
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« Reply #5 on: September 09, 2011, 05:25:37 PM »
It also happened me.I will do a hard reset tommorow after I get my files to my ps.
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JoseTorres
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« Reply #6 on: September 09, 2011, 08:01:36 PM »
Anna just a big problem !!
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poppei
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« Reply #7 on: September 10, 2011, 04:24:51 AM »
I had this problem only, when I switched on the phone and instantly trying to open phone book or whatever. That seemed to me to overclock the booting phone.
When I switched it on and did nothing für 2-3 minutes, everything works fine.

2 days ago there was an update for Anna through Ovi Suite. Since that I have no problem yet.

So perhaps try to update yout phones?

Good luck!
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capscom0227
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« Reply #8 on: September 12, 2011, 04:24:53 AM »
Yes, one of the reasons that happens is when you try to access programs using the phone's database as the phone is rebooting. Also, the memory card may be corrupted. You can try to remove the memory card first before rebooting the phone. When the phone starts, it also looks for applications on the memory card so it can load them when it boots. Happened to me too and I observed the behavior so I can find the culprit.
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capscom0227
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« Reply #9 on: September 12, 2011, 04:39:59 AM »
The other reason that I could think of that could have contributed to the problem is that when you backed up the data to your memory card, you also backed up the files for the apps that are installed on the phone (phone and mass memory). When you updated (or reformatted), those apps were no longer on the phone but the files for them are. This may contribute to the phone displaying "Phone startup failed."
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samy
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« Reply #10 on: November 20, 2011, 01:02:15 PM »
Quote from: capscom0227 on August 26, 2011, 01:08:55 AM
If you have a memory card inserted in the phone, remove it first before you restart the phone. The memory card may be corrupted.

Wow, great idea. In my case it was the memory card. I removed it, phone started Ok and i put it back in. You saved me from Hard Reset! Thank you!  Grin
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capscom0227
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« Reply #11 on: November 21, 2011, 01:53:02 AM »
You're welcome mate. Glad to help.
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